Customer responses pointed to frustrations with outdated online purchasing devices, inconsistent in-keep ordeals, and an absence of individualized engagement. Recognizing these difficulties, RetailEdge’s leadership workforce decided that a radical overhaul was needed to continue being related in the digital age. The implementation was carried out in phases to guarantee minimal https://rowanqjrat.post-blogs.com/54501596/top-guidelines-of-hbr-case-solution