I am certain this isn't person mistake, For the reason that recovery phrase was present in two various destinations: backed up inside a file on S3, and printed on the piece of paper. You ought to be ready to examine if the final word from the seed during the video https://sergiorgzi464.weebly.com/blog/from-words-to-wealth-exactly-how-to-properly-use-bip39-passphrases-for-your-copyright-budgets